Francene Lundy, BSN, MSA, RN

Ms. Lundy is Director of Patient Care Services at Michigan Medicine. She has expertise in the areas of leadership, mentoring, facilitating, and professional development. Her focus is on instilling “Lean Transformation” into patient care operations to provide a high level of care while minimizing waste which leads to lower cost. Ms. Lundy strives to promote quality outcomes based upon evidence-based standards by reviewing the literature, seeking insights from other colleagues.  This information is shared with various teams an integrated into practice where appropriate. This is evident in efforts such as communication and collaboration between nurses and physicians, standards for mobility and pain. She fosters empowerment, diligence toward vision, and direction for nursing teams by  setting the tone for knowledge sharing, fostering transparency and dissemination of information.  She establishes an environment for integration of new ideas and strategies that are broadly communicated.  Partnership with multidisciplinary colleagues is a pillar of her practice.